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Repairs and tech support

Fixed by the technicians who test our stock.

Laptops, desktops, printers and networking gear, whether or not you bought them from us. Tell us what is wrong and we will tell you what it takes to fix it before any work starts.

What we fix

  • Laptop and desktop repair

    Screens, keyboards, hinges, charging ports, fans and motherboard faults.

  • Upgrades

    SSD and RAM upgrades that make an older machine feel new, with your data moved across.

  • Software and setup

    Windows reinstalls, virus removal, Office setup, drivers and data recovery.

  • Printer service

    Paper jams, streaky prints, drum and fuser replacement, and network printing setup.

  • Networking and Wi-Fi

    Office network setup, Wi-Fi dead spots, router configuration and cabling.

  • Remote support

    Quick fixes over WhatsApp or a remote session, without leaving your desk.

How it works

  1. Tell us the problem

    Use the form below or WhatsApp us. Include the brand, model and what happens.

  2. Free diagnosis

    Bring it to the shop. We check it and give you a price before any work starts.

  3. You approve

    Nothing is repaired until you say yes. If you decide not to go ahead, you pay nothing.

  4. Fixed and tested

    We repair it, test it and let you know it is ready to collect.

How long it takes

Typical times from when you approve the quote. We always confirm a date for your repair.
Typical repair turnaround times
JobTypical time
Software, setup and virus removalSame day
SSD or RAM upgradeSame day, often while you wait
Screen, keyboard or battery replacement1 to 2 working days if the part is in stock
Motherboard and power faults2 to 5 working days after diagnosis
Parts we need to orderWe give you a date when you approve the quote

Request a repair

Tell us about the device and the problem. We reply with next steps and, where we can, a rough price.

Fields marked * are required.

+254

Safaricom or Airtel, e.g. 712 345 678

How should we get back to you?

What happens, when it started, and anything you have tried.

Or WhatsApp us on +254 722 723 352 (opens in a new tab)

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